:root{
  --fcav-blue:#123f69;--fcav-dark:#092b4b;--fcav-green:#258b72;--fcav-mint:#e9f7f2;
  --fcav-text:#183043;--fcav-muted:#657984;--fcav-line:#d5e3ea;--fcav-vh:100dvh
}
#fcav-root *{box-sizing:border-box}
#fcav-root button,#fcav-root input{font-family:system-ui,-apple-system,"Segoe UI",sans-serif}

.fcav-launcher{
  position:fixed;right:18px;bottom:max(18px,env(safe-area-inset-bottom));z-index:2147483000;
  border:0;border-radius:999px;background:var(--fcav-green);color:#fff;display:flex;align-items:center;
  gap:10px;padding:10px 16px 10px 10px;box-shadow:0 12px 34px rgba(9,43,75,.28);cursor:pointer
}
.fcav-launcher-icon{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:#fff;color:var(--fcav-green)}
.fcav-launcher-copy{display:flex;flex-direction:column;align-items:flex-start;line-height:1.05}
.fcav-launcher-copy strong{font-size:14px}.fcav-launcher-copy small{font-size:12px;opacity:.9;margin-top:3px}
.fcav-avatar-svg{width:31px;height:31px;display:block}.fcav-avatar-img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}

.fcav-panel{
  position:fixed;right:18px;bottom:88px;z-index:2147483001;width:min(430px,calc(100vw - 24px));
  height:min(710px,calc(var(--fcav-vh) - 112px));background:#f8fbfc;border:1px solid #dfe9ee;
  border-radius:24px;overflow:hidden;box-shadow:0 26px 76px rgba(9,43,75,.29);
  font-family:system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--fcav-text)
}
.fcav-panel[hidden],.fcav-chat[hidden],.fcav-start[hidden],.fcav-launcher[hidden]{display:none!important}

.fcav-header{
  height:76px;display:flex;align-items:center;gap:11px;padding:13px 14px;
  background:linear-gradient(135deg,var(--fcav-dark),var(--fcav-blue));color:#fff
}
.fcav-avatar{width:46px;height:46px;border-radius:50%;display:grid;place-items:center;background:var(--fcav-mint);color:var(--fcav-green);flex:0 0 auto}
.fcav-brand{min-width:0;flex:1}.fcav-brand strong{display:block;font-size:16.5px;font-weight:800}
.fcav-brand small{display:flex;align-items:center;font-size:11.5px;opacity:.88;margin-top:4px}
.fcav-online-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#6ee7b7;margin-right:6px;box-shadow:0 0 0 3px rgba(110,231,183,.14)}
.fcav-close{border:0;background:transparent;color:#fff;font-size:30px;line-height:1;cursor:pointer;padding:4px 8px}

.fcav-start{padding:23px 17px;overflow:auto;height:calc(100% - 76px);background:#fff}
.fcav-start h2{font-size:24px;line-height:1.15;margin:0 0 10px;color:var(--fcav-dark)}
.fcav-start>p{font-size:14.5px;line-height:1.5;color:#526875;margin:0 0 20px}
.fcav-choice{
  width:100%;border:1px solid var(--fcav-line);border-radius:17px;background:#f3f7fb;text-align:left;
  padding:14px;margin:0 0 11px;cursor:pointer;display:flex;gap:11px;align-items:center
}
.fcav-choice-ai{background:var(--fcav-mint);border-color:#cce9df}
.fcav-choice-icon{width:38px;height:38px;border-radius:12px;background:#fff;display:grid!important;place-items:center;font-size:19px;flex:0 0 auto}
.fcav-choice b{display:block;color:var(--fcav-dark);font-size:14.5px;margin-bottom:4px}
.fcav-choice small{display:block;color:#657984;font-size:12px;line-height:1.35}

.fcav-chat{height:calc(100% - 76px);display:flex!important;flex-direction:column;min-height:0;background:#f8fbfc}
.fcav-messages{flex:1;overflow:auto;padding:14px 13px 11px;-webkit-overflow-scrolling:touch}
.fcav-row{display:flex;margin-bottom:9px}.fcav-row.user{justify-content:flex-end}
.fcav-bubble{max-width:88%;padding:11px 13px;border-radius:16px;font-size:14.5px;line-height:1.5;animation:fcavFade .17s ease-out}
.fcav-row.bot .fcav-bubble{background:#fff;border:1px solid #e0eaf0;border-bottom-left-radius:5px;box-shadow:0 3px 12px rgba(9,43,75,.05)}
.fcav-row.user .fcav-bubble{background:#dff4ec;color:#19473a;border-bottom-right-radius:5px}

.fcav-quick{display:flex;gap:6px;flex-wrap:wrap;margin:0 0 12px}
.fcav-quick button{border:1px solid #bfd5e2;background:#fff;color:var(--fcav-blue);border-radius:999px;padding:8px 10px;font-size:12.5px;cursor:pointer}

.fcav-typing{display:flex;align-items:center;gap:9px;min-width:190px;color:#60717b}
.fcav-typing-avatar{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:var(--fcav-mint);color:var(--fcav-green);font-weight:900;letter-spacing:-1px}
.fcav-typing span:nth-child(2){display:flex;flex-direction:column;line-height:1.1}.fcav-typing b{font-size:12px;color:#415865}.fcav-typing small{font-size:11px;margin-top:3px}
.fcav-dots{display:inline-flex;gap:4px;margin-left:auto}.fcav-dots i{width:6px;height:6px;border-radius:50%;background:#8ca2ad;display:block;animation:fcavDot 1.15s infinite ease-in-out}
.fcav-dots i:nth-child(2){animation-delay:.16s}.fcav-dots i:nth-child(3){animation-delay:.32s}

.fcav-cta-wrap{width:88%;background:#fff;border:1px solid #e0eaf0;border-radius:16px;padding:11px 12px;box-shadow:0 3px 12px rgba(9,43,75,.05)}
.fcav-handoff-note{font-size:12.3px;line-height:1.4;color:#5e707a;margin-bottom:9px}
.fcav-handoff{width:100%;border:0;border-radius:12px;padding:11px 13px;background:#1fae5a;color:#fff;display:flex;align-items:center;justify-content:space-between;text-align:left;cursor:pointer}
.fcav-handoff span:first-child{display:flex;flex-direction:column}.fcav-handoff b{font-size:13.2px}.fcav-handoff small{font-size:10.5px;opacity:.88;margin-top:2px}.fcav-handoff>span:last-child{font-size:25px;line-height:1}

.fcav-composer-area{flex:0 0 auto;background:#fff;border-top:2px solid #a9c7d8;padding:8px 10px max(10px,env(safe-area-inset-bottom));box-shadow:0 -7px 20px rgba(9,43,75,.08)}
.fcav-composer-label{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 2px 7px}
.fcav-composer-label strong{font-size:12.5px;color:var(--fcav-dark)}
.fcav-composer-label button{border:0;background:transparent;color:var(--fcav-blue);text-decoration:underline;font-size:11.5px;padding:3px;cursor:pointer}
.fcav-form{display:flex;gap:8px}.fcav-form input{flex:1;min-width:0;border:2px solid var(--fcav-green);border-radius:15px;background:#fff;padding:13px;font-size:16px;outline:none;color:var(--fcav-text);box-shadow:0 0 0 3px rgba(37,139,114,.07)}
.fcav-form input::placeholder{color:#788c97}.fcav-form input:focus{border-color:var(--fcav-blue);box-shadow:0 0 0 4px rgba(18,63,105,.1)}
.fcav-send{width:52px;border:0;border-radius:15px;background:var(--fcav-green);color:#fff;cursor:pointer;display:grid;place-items:center}
.fcav-send svg{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.fcav-status{text-align:center;font-size:10px;color:#88969e;margin-top:6px;min-height:13px}

@keyframes fcavDot{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-4px);opacity:1}}
@keyframes fcavFade{from{opacity:0;transform:translateY(3px)}to{opacity:1;transform:none}}

@media(max-width:600px){
  .fcav-launcher{right:14px;bottom:max(14px,env(safe-area-inset-bottom))}
  .fcav-panel{left:0;right:0;top:0;bottom:auto;width:100vw;height:var(--fcav-vh);max-height:none;border:0;border-radius:0}
  .fcav-header{height:72px}.fcav-chat{height:calc(var(--fcav-vh) - 72px)}.fcav-start{height:calc(var(--fcav-vh) - 72px)}
  .fcav-bubble{font-size:16px;line-height:1.52}.fcav-form input{font-size:17px;min-height:52px}.fcav-send{width:54px}
  .fcav-composer-label{align-items:flex-start}.fcav-composer-label button{max-width:55%;text-align:right}
}

.fcav-handoff{gap:10px}
.fcav-wa-icon{
  width:34px;height:34px;border-radius:50%;display:grid;place-items:center;
  background:#fff;color:#1fae5a;flex:0 0 auto
}
.fcav-wa-icon svg{width:22px;height:22px;fill:currentColor;display:block}
.fcav-wa-copy{display:flex!important;flex-direction:column;min-width:0;flex:1}
.fcav-wa-copy b{font-size:13.4px;line-height:1.2}
.fcav-wa-copy small{font-size:10.5px;opacity:.9;margin-top:3px}
.fcav-wa-arrow{font-size:25px;line-height:1;flex:0 0 auto}
@media(max-width:600px){
  .fcav-wa-copy b{font-size:13px}
}

/* V12 visibility improvements */

.fcav-launcher{
  right:14px;bottom:max(14px,env(safe-area-inset-bottom));
  gap:12px;padding:12px 18px 12px 12px;min-height:72px;
  border:2px solid rgba(255,255,255,.28);
  box-shadow:0 14px 38px rgba(9,43,75,.34),0 0 0 4px rgba(37,139,114,.14);
}
.fcav-launcher-icon{width:54px;height:54px}
.fcav-launcher-copy strong{font-size:20px;line-height:1.05}
.fcav-launcher-copy small{font-size:17px;line-height:1.05;margin-top:4px}
.fcav-launcher::after{content:'';position:absolute;inset:-4px;border-radius:999px;pointer-events:none;box-shadow:0 0 0 0 rgba(37,139,114,.32);animation:fcavPulse 2.4s infinite}

.fcav-cta-wrap{width:100%;padding:14px 14px 13px}
.fcav-handoff-note{font-size:14px;line-height:1.45;margin-bottom:11px}
.fcav-handoff{padding:14px 16px;border-radius:15px;min-height:84px}
.fcav-wa-icon{width:48px;height:48px;align-self:center}
.fcav-wa-icon svg{width:48px;height:48px}
.fcav-wa-copy b{font-size:17px;line-height:1.2}
.fcav-wa-copy small{font-size:13px;line-height:1.25;margin-top:4px}
.fcav-wa-arrow{font-size:32px}

@keyframes fcavPulse{0%{box-shadow:0 0 0 0 rgba(37,139,114,.28)}70%{box-shadow:0 0 0 14px rgba(37,139,114,0)}100%{box-shadow:0 0 0 0 rgba(37,139,114,0)}}

@media(max-width:600px){
  .fcav-launcher{right:12px;bottom:max(12px,env(safe-area-inset-bottom));padding:12px 16px 12px 12px;min-height:76px}
  .fcav-launcher-icon{width:56px;height:56px}
  .fcav-launcher-copy strong{font-size:22px}
  .fcav-launcher-copy small{font-size:18px}
  .fcav-handoff{min-height:90px}
  .fcav-wa-copy b{font-size:18px}
  .fcav-wa-copy small{font-size:13px}
}

/* V15 — WhatsApp-first */
.fcav-launcher-wa{
  background:#25D366!important;
  border:2px solid rgba(255,255,255,.55)!important;
  box-shadow:0 16px 40px rgba(18,73,42,.30),0 0 0 5px rgba(37,211,102,.15)!important;
}
.fcav-launcher-wa-icon{background:#fff!important;color:#25D366!important}
.fcav-launcher-wa-icon svg{width:38px;height:38px;display:block}
.fcav-launcher-wa .fcav-launcher-copy strong{font-size:21px!important}
.fcav-launcher-wa .fcav-launcher-copy small{font-size:17px!important}
.fcav-start-wa{background:#efeae2!important}
.fcav-wa-badge{
  display:flex;align-items:center;gap:12px;background:#fff;border-radius:16px;padding:14px 15px;
  margin-bottom:16px;border:1px solid #e3ddd5;box-shadow:0 3px 12px rgba(0,0,0,.04)
}
.fcav-wa-badge-icon{width:46px;height:46px;display:block;flex:0 0 auto}
.fcav-wa-badge-icon svg{width:46px;height:46px;display:block}
.fcav-wa-badge strong{display:block;font-size:16px;color:#16372c}
.fcav-wa-badge small{display:block;font-size:12px;color:#66736e;margin-top:3px}
.fcav-choice-direct{
  background:#25D366!important;border-color:#1fb958!important;color:#fff!important;
  box-shadow:0 8px 20px rgba(37,211,102,.20)
}
.fcav-choice-direct b,.fcav-choice-direct small{color:#fff!important}
.fcav-choice-wa{background:#fff!important;padding:3px}
.fcav-choice-wa svg{width:31px;height:31px;display:block}
.fcav-choice-arrow{margin-left:auto;font-size:26px;line-height:1;opacity:.9}
.fcav-or{display:flex;align-items:center;gap:10px;margin:4px 0 12px;color:#7c857f;font-size:12px}
.fcav-or::before,.fcav-or::after{content:'';height:1px;background:#d6d2cc;flex:1}
.fcav-or span{padding:0 5px}
.fcav-start-foot{font-size:12px!important;color:#6e7772!important;line-height:1.45!important;margin:16px 4px 0!important}
@media(max-width:600px){
  .fcav-launcher-wa{min-height:80px!important;padding:12px 18px 12px 12px!important}
  .fcav-launcher-wa .fcav-launcher-icon{width:58px!important;height:58px!important}
  .fcav-launcher-wa .fcav-launcher-copy strong{font-size:23px!important}
  .fcav-launcher-wa .fcav-launcher-copy small{font-size:18px!important}
  .fcav-start-wa{padding:18px 16px 22px!important}
  .fcav-choice{min-height:78px}
  .fcav-choice b{font-size:16px!important}
  .fcav-choice small{font-size:13px!important}
}